RETURN POLICY


Last updated November 01, 2025

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at support@thatjunkyard.shop to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:

that JUNKYARD shop ATTN: RMA
Attn: Returns
RMA #
550 State Street
Suite 107
Rochester, NY 14608
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, $5.50 will be deducted from your return to cover shipping charges.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least one (1) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:

     ●     Dinnerware
     ●     Flatware
     ●     Stemware

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

     ●     All returns will require to have an acceptable reason from reJUNKshop. These items will be given an ROA code. There are three types of returns.
     ●     A ‘acceptable’ return will hold the buyer no responsibility for returning the order or item. A prepaid shipping label will be provided for shipment back to reJUNKshop which will be paid by reJUNKshop. Buyers will receive refund to their order payment method within two business days of return delivery.
     ●     A ‘okay’ return will hold the buyer resposible for paying the return shipping costs. A prepaid label will be given to the buyer to use for return shipment at reJUNKshop’s expense. Once return is processed, the cost of the return label will be debited from the buyers refund.
     ●     A ‘rejected’ return will not be accepted as reJUNKshop has deemed your reasoning to be both ridiculous and illegal. You may file a complaint with the FTC if you wish but will always side with the honest party.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

585-450-7677
support@thatjunkyard.shop